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Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant (New Edition) by W. Chan Kim
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (New Edition) by Joseph A. Michelli
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Professional Practice for Interior Designers [With CDROM] (REV) by Christine M. Piotrowski
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Advertising and Promotion: An Integrated Marketing Communications Perspective (New Edition) by George E. Belch
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Thinking like Your Editor: How to Write Great Serious Nonfiction and Get It Published (Reprint) by Alfred Fortunato
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The Art of Voice Acting: The Craft and Business of Performing for Voice-Over (New Edition) by James Alburger
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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know (New Edition) by Jeffrey Gitomer
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